Shipping policy


Shipping Policy — [mkbrother.online]
Thank you for shopping with [mkbrother.online]. We are committed to delivering your order quickly and safely. Below you will find the details of our shipping rates, timelines, and policies.

1. Order Processing Time

  • All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with your tracking details.

  • Note: During peak seasonal periods or sale events, processing times may take an extra [1–2] business days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Price
Standard Shipping [3–7] Business Days PKR[250] *(Free on orders over [5000])*
3. Order Tracking

Once your order has shipped, you will receive an automated email containing a tracking number and a link to trace your package. Please allow [24–48] hours for the tracking information to update on the carrier's system. 

4. Damaged, Lost, or Missing Packages
  • Incorrect Shipping Address: Please double-check your shipping address during checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

  • Damaged or Lost Items: If your package arrives damaged, or if it is marked as delivered but you haven't received it, please contact us immediately at [mkbrother140@gmail.com]. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions or concerns regarding our shipping policy, please get in touch with us:

  • Email: [mkbrother140@gmail.com]

  • Contact Page: [03129154632]

  • Business Hours: [e.g., Monday–Friday, 9:00 AM – 5:00 PM EST]